Using Martech and AI to Deliver Experience-Led Growth | Event Recaps | All MKC Content | ANA

Using Martech and AI to Deliver Experience-Led Growth

Building a profitable customer experience requires transformation from loosely coupled systems to a real-time platform and connected teams. Salesforce SVP Martin Kihn showed how leading marketers use newer technologies like CDPs and modern applications to evolve their mar-tech stack and get it ready for a hybrid human-AI future.