Heather Kaster is an experienced professional in marketing services and agency relations, recognized for her skills in improving agency management practices and streamlining marketing operations.
Currently serving as the Global Director of Marketing Services at Suntory Global Spirits, Heather plays a pivotal role in empowering marketing teams with best-in-class agency management strategies. In this role, she spearheads the development of comprehensive processes, such as scope management, and agency evaluations, ensuring that marketing initiatives are carried out successfully. Heather also takes the lead on agency management and production training, driving creative excellence and strategic innovation within the organization.