How Lenovo Used Empathy and AI to Build Trust Gen Z's Digital Selves | Conference Session Videos | Event Video | All MKC Content | ANA

How Lenovo Used Empathy and AI to Build Trust Gen Z's Digital Selves

Lenovo created a bold AI experiment where Gen Zers used AI-enabled digital avatars to say the things they couldn’t say IRL to their loved ones. In this video, explore how empathy, powered by AI and tech innovation, can rebuild trust — and why the future of AI must start with listening, empathy, and the courage to go deeper.