B2B Customer Experience Committee | Committees | Events & Webinars | ANA

B2B Customer Experience Committee


Open to:

CSMMSP PlatinumMSP Gold

The purpose of the B2B Customer Experience Committee is to help members create a shared framework, vocabulary, and standard for measuring and managing customer experience and customer value as well as develop best practices for establishing goals, metrics, and improvement processes. This includes:

  • Transforming brand stewards into leaders and champions for sustainable, profitable growth across the entire organization.
  • Delivering longterm shareholder value by creating the capabilities and organizational skills to grow customer lifetime value.
  • Developing effective communications that elevate customer experience for key constituents, including the Board, CEO, CFO, COO, sales, technology, and employees throughout the organization.

The chairs, ANA staff, and the ANA Business Marketing Growth Council will identify topics to be pursued throughout the year. They will organize meeting agendas and speakers to guide interactive, thought-provoking discussion. The topics will align with at least one of the four ANA Growth Agenda priorities.

Custom content will be developed that addresses the gaps and opportunities most often encountered by members. Together we will explore strategies, tactics, processes, tools, techniques, and tips that participants can leverage whether to gain, share, or close a gap.

In order to participate with this group, even for just one meeting or session, you will be asked to complete a short survey so that the group can orient around your unique understandings and business needs.

Contact the ANA staff managing the B2B Customer Experience Committee:

Discussion Topics:

  • How does your company currently define “customer experience”?
  • How do you measure the value of your customers?
  • How do you partner better with colleagues in the C-suite, on the board, in finance, in IT, in operations, and in sales to advance and improve customer experience?
  • How does your organization use customer value to guide decision-making?
  • What strategies, processes, tools, training, and techniques do you find most effective? Which ones would you like to learn to use better?
The B2B Customer Experience Committee is open to all client-side marketer members as well as Platinum and Gold-level solutions provider members.

Request to Join

Additional Resources:

  • ANA Business Marketing Practice
    Learn more about what the ANA has to offer B2B marketers, including on-demand content, monthly webinars, one-day conferences, and more.

  • Enter the 2026 ANA B2 Awards

    For a half a century, the ANA B2 Awards have been and are the pinnacle of Business Marketing - attracting the 'best of the best' globally, nationally, and locally. This year, there are 40+ categories that have evolved to reflect the growing role of B2B marketing and the rapid changes in our industry. The B2 Awards are thoughtfully crafted to reflect today’s wide-ranging forms of B2B marketing practices — from traditional tactics used in innovative ways to rapidly changing technologies. The award categories are inclusive and recognize excellence in solutions and campaigns of all sizes, budgets, and scopes. The 2026 ANA B2 Award program is accepting entries until March 6, 2026. Visit www.b2awards.com for more info.
  • Discover the latest in B2B marketing at the 2026 Masters of B2B Marketing Conference in Chicago, IL., from June 3–5. Explore cutting-edge strategies, mingle with industry leaders, and celebrate top performers at the B2 Awards Gala. Register now to secure your spot and unlock valuable insights for your business!
Name Title Company
Sara Hocking (Chairperson) Brand Experience Director Grant Thornton Advisors LLC
Rob Markey (Co-chairperson) Partner Bain & Company
Katie Ackels VP Marketing Fitness Connection
Lillian Adlaryan Social Media Community Manager Citizens Bank
Sunita Aggarwal Marketing Lead Tata Consultancy Services Limited
Iram Ali Director, Digital CX Strategy Universal Destinations & Experiences
Jennifer Alvarez Senior Innovation Brand Manager Pernod Ricard NA Innovation Hub
Khristine Anderson Sr Manager, Strategy PepsiCo, Inc.
Jason Arnesen Product Manager/ Senior Product Designer Kimberly-Clark Corporation
Anna Averling Vice President, Direct Marketing Feed the Children
Courtney Avila E-commerce Merchandising Specialist Watts Water Technologies
Tejesvi Ayyagari Account Manager KPMG LLP
Lauren Babamoto Manager Linqia
Beth Bacheldor Senior Content Strategist Tata Consultancy Services Limited
Jennifer Ball Chief Marketing Officer Franklin Templeton Investments
Christine Banzon Director of Small Business Segment Marketing Zions Bancorporation
Miki Barr Assistant Vice President - Journey Manager Capital Group
Ouliana Bashinova Marketing Manger SimCorp USA
Elise Beck SMB Portfolio Marketing Sr. Analyst Enova International
Edina Beganovic Product Marketing Manager Thomson Reuters
Yusuf Begg Director, Business Development DAC
Sue Beigie Marketing Executive State Farm
Katie Bellomo   Allstate Insurance Company
Geraldine Bendezu Sr. Marketing Associate Reliant Energy Retail Services, LLC
Jared Bengtson NA Marketing Leader IBM Corporation
Elizabeth Bergan Director, Digital Marketing & Marketing Operations Zurn Elkay Water Solutions
Katie Berndt VP Strategy, Experience & Insights Phaedon
Aanal Bhagat Sr. Marketing performance analyst Centene Corporation
Mandhir Bhatia Tech Head Corp Marketing Tata Consultancy Services Limited
Valentina Bianchi SEMEA Growth Market-Channel Marketing SAS Institute Inc.
Robert Birks Brand Manager Agency Integration, Principal Blue Shield of California
Madalina Bogdan Manager, Training and Advancement DemandLab
Nicole Bohorad Senior Director, Global Value Advisor, Industries & Experiences SAP Global
Melissa Bradshaw VP, Marketing Operations and Digital American Diabetes Association
Bonnie Brannigan VP, Marketing Kalmbach Feeds, Inc.
Brad Brown Manager, Consumer Engagement - Digital Healthcare Walgreen Company
Jenna Brown Customer Marketing Manager Labcorp
Rob Brown Head of Research & Insights Snap Finance
Josh Brubaker Manager of Customer Experience EMC Insurance Companies
Kelsey Bucsko Senior Marketing Manager, Campaigns & Content Sephora USA, Inc
Kathleen Burns Sr. UI/UX Designer Zurn Elkay Water Solutions
Chris Butler VP Creative and Constituent Engagement The Leukemia & Lymphoma Society
JON CARNERO Customer Experience Lead GSK
Cheryl Caudill   IBM Corporation
Elaine Chan Digital Designer Protective Life Corporation
Bhawna Chaudhary Industry Brand Strategist Tata Consultancy Services Limited
Shannon Chisholm Director, Marketing DTCC
Emily Chou Marketing Strategist CVS Health
Michelle Clark Senior Director - Marketing & Business Development G3 Enterprises
Rosalie Collado Account Management Director KPMG LLP
Sarah Collins Marketing Analyst Lenovo United States Inc.
Tom Coogan Consumer Strategy & Segment Marketing Fidelity Investments
Sydney Cooper Marketing Specialist (Ecommerce) U.S. Air Force Services Marketing
Nicolas Costa Marketing Manager Hiscox
Sherry Courtney Senior Manager, Channel & Customer Marketing Molson Coors Beverage Company
Joel Crampton Director, Demand Generation DLP Capital
Terrence Crawford Project Coordinator DemandLab
Michelle Crockford   BJs
Ling Cui Head of MMFA Marketing Analytics Massachusetts Mutual Life Insurance Co.
Jasmine Dadlani   McKinney
Rinita Datta Director, Marketing Cisco Systems, Inc.
Danielle Davis   BJ's Wholesale Club, Inc.
Oriane De Montravel Global Content Leader Michelin Global
Joseph DeFeo Manager, B2B Marketing Practice ANA
Mary Demoulas Marketing Assistant Icelandic Provisions
Shalini Desai Director Digital Marketing Republic Services, Inc.
Nicole Devlin SVP, Voice of the Customer Program Director BancorpSouth
Lauren DeVries OwnBrands Marketing Manager SpartanNash
Hannah Diddams VP Marketing Insider Inc.
Miro Dimitrov Jeuveau Product Director Evolus
Deborah Dion Content Designer Truist Bank
Tammy Doolittle Customer Insights Popular Bank
Deric DSouza Omnichannel Patient Engagement Novo Nordisk Pharmaceuticals, Inc.
Elizabeth Dubow Integrated Campaign Strategy Manager Deloitte
Yana Duman VP, Brand Strategy CertaPro Painters
Alicia E Lead of Global PS Marketing Insights HP Inc.
Colin Eagan   ICF International
Joe Ebbeler Mgr. Digital Experience Abbott Laboratories
Ana Eberhard Vice President, Member Experience AvMed
Nicola Emmerson Marketing Analytics Manager Avantor
Aleighsha Engisch   Saucony
Brandon Engle Digital Content Manager Golden 1 Credit Union
Teresa Evans Ryan Marketing Manager Optum
Katrina Fajardo Sr. Manager, Strategic Marketing Baldwin Richardson Foods
Abby Fawcett   General Mills, Inc.
Ally Federbush VP, Corporate Communications & Content Movable Ink
Bret Fendt Director - Service Excellence Encore Group (USA) LLC
Aly Fernandez Sr. Manager, Consumer Insights & Strategy Bloomin' Brands, Inc.
Mary Fischer Marketing Manager Erie Insurance
Megan Fitzpatrick Lead, Customer Experience Insights Guardian Life Insurance Company of America
Susan Fletcher Director, Digital Marketing Great Clips, Inc.
Chastity Fox Director of Brand Activation Bridgestone Retail Store Operations
Teresa Gaffney Senior Director of Marketing Children International
Damini Gandhi Global Marketing Manager Stanley Black & Decker, Inc.
Brandon Gilliam Director, Member Experience ANA
Jessica Ginburg Project Lead, CRM Strategy Chick-fil-A, Inc.
Erika Gomez Demand Generation Marketing Manager IEEE Standards Association
Ryan Gonzalez Principal, Customer Experience Practice & Integration General Motors Company
Abby Goss Digital Transformation Program Lead Nestle Purina PetCare Co.
Ann Marie Gothard VP, Global Corporate Media Relations Henry Schein
Surabhi Govindarajan Senior Research Strategist VML
Kelsie Granat Experiential Marketing Manager Life Fitness Inc.
Hannah Grossman Associate Brand Manager Sonesta International Hotels Corporation
Jackie Guenther   QuidelOrtho Corporation
Kelly Guo Sr Product Marketing Specialist Newell Rubbermaid Development LLC
Megan Gupta Campaign Manager Association of International Certified Professional Accountants
Jeff Haynes Senior Manager, Strategy and Experience Cox Communications, Inc.
Maeve Haynes Sr. Director, Marketing, Planning and Operations Onelife Fitness
Josh Hecht   Goodway Group
Shilpa Hejmadi Marketing Head Tata Consultancy Services Limited
Jeff Hemschoot SVP, Marketing Jersey Mike's Franchise Systems
Kaydia Henderson Associate, Marketing Operations Girl Scouts of the USA
Linda Hendricks Director of Growth Havas Media
Sowmyashree Heranjal Designer Kyndryl
Alison Herzog Global Head of Brand & Creative Visa Inc.
Takia Hill Senior Guest Relations Specialist Bloomin' Brands, Inc.
Antoinette Holford Associate Marketing Specialist AAA Northeast
Shawnda Hollon Director, Donor Stewardship & Engagement United Service Organizations, Inc.
Lee Hsieh Global CRM and Digital Experience Acceleration Lead Johnson & Johnson
Meraj Huda Marketing Lead - AI Digital Lab Tata Consultancy Services Limited
rachel hughes Vice President, Loyalty Fidelity
Jill Hunt Sr. Director, Insights Encore Group (USA) LLC
Michael Hurt Associate Media Director Rhea + Kaiser
Bryce Huskey Leadership Development Program Analys Truist Bank
Ioana Irina Director of Marketing Architecture, Automation, and Customer Relationship Management HP Inc.
Kirsten Jackson Marketing Specialist Hallmark Cards Inc.
Marne Jacunski Physician Marketing Manager Dana-Farber Cancer Institute
Rae Jensen Global Experience Center Director Feed the Children
Ansley Ji Marketing Manager Atmus Filtration Technologies
Sarah Joestl Head of CX Strategy SAP Global
Duane John Digital and Data Solutions Labcorp
Francesca Jones   ICF
Jaeya Jones Marketing Intern Premier Bankcard
Douglas Jung Head of Digital Web Strategy Guardian Life Insurance Company of America
Erin Kappers Automation Manager SponsorUnited
Prashant Kaushal Content Marketing Lead Kyndryl
Chris Kellen Member Engagement and Experience Manager NMDP
Shannon Kelly Marketing Digital Strategist II OverDrive Inc.
Jimmy Keown VP Growth BarkleyOKRP
Kay Kerman Customer Content Strategy Children's Health
Stacey Kessens Sr. Channel Operations Specialist Batesville Casket Company
Komal Khandelwal Assistant Manager Amalgamated Bank
Sheri Killingsworth Associate Vice President, Marketing Operations Avenue5 Residential
Myron King Executive Officer VML
Rudi Klein Willers Customer Advocacy MKTG Manager Akamai Technologies, Inc.
Karen Koo Director, IT Marketing Development & Operations U.S. Cellular Corporation
Jeremy Krall Senior Director of Marketing Digital Ecosystems and Technology Qualcomm Technologies, Inc.
Michelle Krasodomski Senior Manager, Global CRM Strategy & Content Publishing Kenvue
Karthik Krishnan Director - Large Deals Kyndryl
Sampath Kummam AVP Synchrony Financial
Lynn Lamousin Digital Content Supervisor Honeywell
Diane Lang Administrative Coordinator Educational Testing Service (ETS)
Lisa Lange Senior Manager, Marketing Service Experts Inc.
Katie Langhans Sr. Coordinator, Digital Marketing Nationwide
Brandi Larkin   BraunAbility
Lynn LaRocca Head of Brand & Marketing United States Golf Association
Jayden Lee RVP, Programmatic Strategy Viant Technology LLC
Mamie Lee Marketing Manager UnitedHealth Group, Inc.
Marie Lee VP of Media and Digital Performance Marketing Princess Cruises
Valerie Lemieux Vice President, Marketing Analytics and Revenue Operations Kyndryl
David Lemos Manager, Category Management & Insights UTZ Quality Foods Inc
Vanessa Lewis Business Development Technology Specialist McDermott Will & Schulte LLP
Tishanna Lewison Senior Analyst Highmark Health
Ray Lo Associate Director - Consumer CDP Ops & Strategy Eli Lilly and Company
Annie Lorenzana Vice President Communications Coface
Monica Lorusso SVP, Strategy Allen & Gerritsen, Inc.
Joyce Luh Associate Director, Marketing Technology The Clorox Company
Nicole Macias Robert Wood Johnson Foundation Professor of Practice Arizona State University (F&S)
Sean Madden Marketing Analyst Army Enterprise Marketing Office
Ryland Madison Director Cox Communications, Inc.
Helen Makosky Digital Web Specialist Batesville
Calli Makridis-Beck Customer Experience Program Manager ESL Federal Credit Union
Barbara Maldonado Manager - Enterprise Social Media Strategy and Activation Caterpillar, Inc.
Mariano Maluf   Kimberly-Clark Corporation
Kimberly Manning VP Marketing Kochava, Inc.
Mickey Mantas Global Enterprise Content Strategy, Inclusion Ambassador Amazon.com, Inc.
Stephanie Maresh Associate Manager Eli Lilly and Company
Anna Mariani Digital Marketing Manager Life Fitness
Whitney Massey Internal & Executive Communications Manager Alabama Power Co.
Sarah McClintock Demand Marketing Manager Pentair
Joann McCormack Sr Consumer Promotions Manager Johnson & Johnson Consumer Products Company
Edward McDermid Product Marketing AAA Northeast
Valerie McInerney Sr. Director, Experience Management Association of International Certified Professional Accountants
Sarah McKeveny Corporate Communications Specialist Henry Schein, Inc.
Alexmarie Mendez Social & Consumer Response Manager Sargento Cheese Inc.
Celine Messiha Marketing Engagement Manager Michelin North America, Inc.
Spencer Miller Art Director DLP Capital
Tiffany Milliken Director Digital & CRM U.S. Cellular Corporation
Jyoti Mishra Senior Vice President, Analytics Kohl's Inc.
Renata Miskei-Sebok   DemandLab
Heather Montgomery Manager, In-Hotel Digital Guest Experience InterContinental Hotels Group
Trent Moore Marketing Manager Yesway
David Morgan Sr. Manager, Business Marketing Practice ANA
Que Morgan Assistant Marketing Development Manager General Motors Company
Taylor Morgan Vice President Goldman Sachs & Co.
Ashley Mortimer Senior Marketing Leader CONNECT, powered by American Family Insurance
Kylie Moskevich Research Professional Westfield Insurance
Ryan Mulloy Head of CX Strategy Allen & Gerritsen, Inc.
Carrie Murphy   Bright Horizons
Christy Nagle Chief Marketing Officer CleanChoice Energy
Anastasia Nairne Senior Principal, Engagement Consultant PMG
Vanessa Narcisse Sr. Manager- Marketing Verizon
Christina Nathanson Director, Market Research & Analytics Quest Diagnostics Inc.
Rhonda Nelson VP Member Experience & Operations AIMM
Kristin Nice E-Commerce Johnson & Johnson Consumer Products Company
Kelly Nichols Market Insights & Experience Guardian Life Insurance Company of America
Jenny Nicholson   McKinney
Michelle Nielson Marketing Consultant Securian Financial Group, Inc.
Chelsea Norville Channel Manager Vision Service Plan, Inc.
Cristina Notermann Managing Director, Strategic Insights American Cancer Society
Kelly O'Neill Fleet Product Manager BP PLC
Charlyn Okigbo Head of New Ad Surfaces & Growth Bets Uber Inc
Lesly Oxley CX Consultant TruStage
Presley Parish   Case IH
Kelly Percer   Humana Inc.
David Pereira Senior Digital Strategist John Hancock Financial Services, Inc.
Jill Perlberg Vice President Pre-Client Journey Experience, VP Client Marketing Northwestern Mutual
Nolan Perry Manager, Reputation & Engagement Sutter Health
Molly Peters Senior Manager, Digital Strategy Visa Inc.
Mary-Katharine Phillips Engagement Marketing Manager Dow Jones & Co., Inc.
Nilesh Phillips Client Relationship Executive Deloitte
Gina Piendel Event Marketing Manager Paychex, Inc.
Andreas Pollak Global Marketing Excellence & Insights Leader W.L. Gore & Associates, Inc.
Ganesh Prabhu Director Digital Marketing CBRE, Inc.
Tina Pragoff VP, Digital Acquisitions Barclays US Consumer Bank
Brenda Prost Integrated Marketing Senior Manager Avantor
Efthimios Psaraftis Digital Audiences Manager Johnson & Johnson
Bre Quinby   Vermeer Manufacturing Corporation
Jessica Quintana Community & Member Relations Administrator Poudre Valley REA
Arun Rajagopal Lead, Marketing Solutions Genpact LLC
Alicia Rambo Project Manager Vision Service Plan, Inc.
Anand Rao Chief Marketing & Digital Officer CDW Corporation
Biswajeeta Rath Customer Feedback Sr. Analyst Labcorp
Sikha Rathod Marketing Professional Tata Consultancy Services Limited
Bryanna Rayford Marketing and Operations Content Strategist Ascensus
Carey Reed Digital Marketing Content Writer Guardian Life Insurance Company of America
Wendy Reeves Sr. Marketing Specialist SAS
Archana Renjal Marketing Excellence & Strategy Executive Tata Consultancy Services Limited
Ana Resendes   NBCUniversal
Morgan Resnik Strategic Marketing Senior Manager PwC
Jorge Richter Associate Director Field Marketing Kyndryl
Amy Risher Director of Corporate and Member Communications Goodwill Industries International
Aurelie Robinson Manager Plante Moran
Erica Robinson e-Marketing & Social Support TGIN (Thank God It's Natural)
Julio Rodriguez Associate Director Bristol-Myers Squibb Company
Lauren Rodriguez Associate, Business Marketing DTCC
Kirsten Roesch Sr Content Marketing Strategist Watkins Wellness
Katie Romero Strategic Marketing Manager Corewell Health
Christopher Rosario Sr. Strategist Caterpillar, Inc.
Rebecca Rosen Sr. Director, Enterprise Marketing Cox Communications, Inc.
Sharon Russel Loyalty Strategy Manager Ford Motor Company
Misty Sadlon Sr Marketing Partner American Modern Insurance Group
Preeti Sahoo Marketing Executive Tata Consultancy Services Limited
Herpreet Sahota Senior Marketing Automation Specialist Vision Service Plan, Inc.
Saumilee Sali   Tata Consultancy Services Limited
Deborah Sanders Lecturer CUNY-Herbert H. Lehman (F&S)
Anthony SanMiguel Associate Brand Manager, Yankee Candle Newell Brands
Naman Satiya Experimentation Lead Barclays US Consumer Bank
Nitesh Saxena AVP, Marketing Excellence Deloitte Services LP
Heather Schaffer Market Insights Associate Lincoln Financial Group
Bailey Scharff Events Specialist Engel & Volkers
Deborah Schildkraut VP Business Marketing ANA
Jessika Schweinsberg Integrated Marketing Analyst TE Connectivity
Megan Seeman Director, Lifecycle Marketing Brookdale Senior Living
Pooja Sharma   TE Connectivity
Sid Sharma Vice President, Programmatic Strategy Viant Technology LLC
Pradeep Shashidharankumar Product Development & Strategy Penske Truck Leasing
Stacy Sheets   Synchrony Financial
Trae Showers Director, MarTech AB InBev/Anheuser-Busch
Aminuddin Shroff Category Sourcing Manager Verizon
Vickie Sims Senior Marketing Manager Trane
Poonam Singh Workfront Admin Barclays US Consumer Bank
Dan Sloan Marketing Director Highland Electric Fleets
Vicky Sparks Senior Manager, Media Procurement and Circulation Strategy W.W. Grainger, Inc.
Jodi Spivak Manager Client Experience Bank of Montreal
Vaibhav Srivastava Consultant Dell Inc.
Chandra Stevens Director, Global Marketing Solutions Microsoft Corporation
Kelia Stueber Digital Marketing Strategist Vanguard Group, Inc.
Hayley Sutter Sr. Manager, CRM Campaigns Bright Horizons Family Solutions, Inc.
Noemi Tanska   Association of International Certified Professional Accountants
Kisha Tapangan Vice President, Enterprise Social Media Manager, Enterprise Social and Content Strategy Citizens Bank
Ashlee Tatum-Eckle VP Growth Marketing Edmentum, Inc.
Kasya Taylor Sr Marketing Manager HP Inc.
Kelsey Taylor PR and Media Manager, External Communications, North America Carrier
Geoff Thomas Vice President and Managing Director Mower
Heli Trisal Graphic Designer Akamai Technologies, Inc.
Bari Trontz Managing Director, Global Head of Marketing & External Communications MUFG Investor Services
Rebecca Tyrrell Vice President, Head of Digital Sallie Mae Bank
Dhvani Unadkat LEAD Product Marketing and GTM Manager PayPal, Inc.
Kory Vannoy Director, Digital Customer Engagement Ricoh USA, Inc.
Jenn Varner Senior Director, Growth and Retention Marketing Pushpay
Samuele Visentini Marketing Strategy & Planning Leader Johnson & Johnson Vision Care, Inc.
Kristin Vitek Director, US Marketing Life Fitness
Antonette Volpendesta VP Field Marketing Northwestern Mutual
Kanisha Wade Marketing Specialist, Consumer Promotions & Insights C Spire
Court Wakefield Vice President, Marketing Children's Health
Ze Wang Associate Professor University of Central Florida (F&S)
Erin Weece Senior Director, Marketing Children's Health
Jessica Wells Senior Director, Member Experience Vizient
Kristina Wells Production Manager, Marketing Engine Zoetis
Kirsty Wertz VP Synchrony Financial
BRITTANY WHITE SALES ENABLEMENT MANAGER Pregis LLC
Christine Williams Sr. Manager, Marketing Operations Comcast Cable Communications, Inc.
Elisa Williams Marketing Technology Barclays US Consumer Bank
Rachel Williams Global Franchise Engagement Lead Johnson & Johnson Vision Care
Ronda Williams Director Brand Marketing HUB International
Tiffany Williams Customer Insights Analyst Synovus
Allison Wolfe Brand Experience Director Chattanooga Tourism Co.
Leah Woodington Customer Relations Specialist, Social Media Outback Steakhouse, Inc.
Kathryn Woods Marketing Operations Manager Knauf Insulation
Penny Woods AVP Marketing Analytics & Operations Athene Annuity & Life Assurance Company
Billie Wright   Golden 1 Credit Union
Alexander Yanko Senior Digital Marketing Manager Novocure
Kimberly Yanni Manager, Project Services DemandLab
Beth Yates Senior Director, Strategic Brand Management BD Becton Dickinson and Company
Ryan Younger Vice President of Marketing & Communications Virtua Health
Bill Zengel Senior Vice President ANA
Lusha Zhang Data Scientist Walmart Connect
Nan Zhao Principal Growth Marketing Manager Discover Financial Services, Inc.
Jiaxi Zhu Head of Analytics Google
John Zito Director Digital Tarkett

  • Name

    Sara Hocking (Chairperson)

    Title

    Brand Experience Director

    COMPANY

    Grant Thornton Advisors LLC

  • Name

    Rob Markey (Co-chairperson)

    Title

    Partner

    COMPANY

    Bain & Company

  • Name

    Katie Ackels

    Title

    VP Marketing

    COMPANY

    Fitness Connection

  • Name

    Lillian Adlaryan

    Title

    Social Media Community Manager

    COMPANY

    Citizens Bank

  • Name

    Sunita Aggarwal

    Title

    Marketing Lead

    COMPANY

    Tata Consultancy Services Limited

  • Name

    Iram Ali

    Title

    Director, Digital CX Strategy

    COMPANY

    Universal Destinations & Experiences

  • Name

    Jennifer Alvarez

    Title

    Senior Innovation Brand Manager

    COMPANY

    Pernod Ricard NA Innovation Hub

  • Name

    Khristine Anderson

    Title

    Sr Manager, Strategy

    COMPANY

    PepsiCo, Inc.

  • Name

    Jason Arnesen

    Title

    Product Manager/ Senior Product Designer

    COMPANY

    Kimberly-Clark Corporation

  • Name

    Anna Averling

    Title

    Vice President, Direct Marketing

    COMPANY

    Feed the Children

  • Name

    Courtney Avila

    Title

    E-commerce Merchandising Specialist

    COMPANY

    Watts Water Technologies

  • Name

    Tejesvi Ayyagari

    Title

    Account Manager

    COMPANY

    KPMG LLP

  • Name

    Lauren Babamoto

    Title

    Manager

    COMPANY

    Linqia

  • Name

    Beth Bacheldor

    Title

    Senior Content Strategist

    COMPANY

    Tata Consultancy Services Limited

  • Name

    Jennifer Ball

    Title

    Chief Marketing Officer

    COMPANY

    Franklin Templeton Investments

  • Name

    Christine Banzon

    Title

    Director of Small Business Segment Marketing

    COMPANY

    Zions Bancorporation

  • Name

    Miki Barr

    Title

    Assistant Vice President - Journey Manager

    COMPANY

    Capital Group

  • Name

    Ouliana Bashinova

    Title

    Marketing Manger

    COMPANY

    SimCorp USA

  • Name

    Elise Beck

    Title

    SMB Portfolio Marketing Sr. Analyst

    COMPANY

    Enova International

  • Name

    Edina Beganovic

    Title

    Product Marketing Manager

    COMPANY

    Thomson Reuters

  • Name

    Yusuf Begg

    Title

    Director, Business Development

    COMPANY

    DAC

  • Name

    Sue Beigie

    Title

    Marketing Executive

    COMPANY

    State Farm

  • Name

    Katie Bellomo

    Title

     

    COMPANY

    Allstate Insurance Company

  • Name

    Geraldine Bendezu

    Title

    Sr. Marketing Associate

    COMPANY

    Reliant Energy Retail Services, LLC

  • Name

    Jared Bengtson

    Title

    NA Marketing Leader

    COMPANY

    IBM Corporation

  • Name

    Elizabeth Bergan

    Title

    Director, Digital Marketing & Marketing Operations

    COMPANY

    Zurn Elkay Water Solutions

  • Name

    Katie Berndt

    Title

    VP Strategy, Experience & Insights

    COMPANY

    Phaedon

  • Name

    Aanal Bhagat

    Title

    Sr. Marketing performance analyst

    COMPANY

    Centene Corporation

  • Name

    Mandhir Bhatia

    Title

    Tech Head Corp Marketing

    COMPANY

    Tata Consultancy Services Limited

  • Name

    Valentina Bianchi

    Title

    SEMEA Growth Market-Channel Marketing

    COMPANY

    SAS Institute Inc.

  • Name

    Robert Birks

    Title

    Brand Manager Agency Integration, Principal

    COMPANY

    Blue Shield of California

  • Name

    Madalina Bogdan

    Title

    Manager, Training and Advancement

    COMPANY

    DemandLab

  • Name

    Nicole Bohorad

    Title

    Senior Director, Global Value Advisor, Industries & Experiences

    COMPANY

    SAP Global

  • Name

    Melissa Bradshaw

    Title

    VP, Marketing Operations and Digital

    COMPANY

    American Diabetes Association

  • Name

    Bonnie Brannigan

    Title

    VP, Marketing

    COMPANY

    Kalmbach Feeds, Inc.

  • Name

    Brad Brown

    Title

    Manager, Consumer Engagement - Digital Healthcare

    COMPANY

    Walgreen Company

  • Name

    Jenna Brown

    Title

    Customer Marketing Manager

    COMPANY

    Labcorp

  • Name

    Rob Brown

    Title

    Head of Research & Insights

    COMPANY

    Snap Finance

  • Name

    Josh Brubaker

    Title

    Manager of Customer Experience

    COMPANY

    EMC Insurance Companies

  • Name

    Kelsey Bucsko

    Title

    Senior Marketing Manager, Campaigns & Content

    COMPANY

    Sephora USA, Inc

  • Name

    Kathleen Burns

    Title

    Sr. UI/UX Designer

    COMPANY

    Zurn Elkay Water Solutions

  • Name

    Chris Butler

    Title

    VP Creative and Constituent Engagement

    COMPANY

    The Leukemia & Lymphoma Society

  • Name

    JON CARNERO

    Title

    Customer Experience Lead

    COMPANY

    GSK

  • Name

    Cheryl Caudill

    Title

     

    COMPANY

    IBM Corporation

  • Name

    Elaine Chan

    Title

    Digital Designer

    COMPANY

    Protective Life Corporation

  • Name

    Bhawna Chaudhary

    Title

    Industry Brand Strategist

    COMPANY

    Tata Consultancy Services Limited

  • Name

    Shannon Chisholm

    Title

    Director, Marketing

    COMPANY

    DTCC

  • Name

    Emily Chou

    Title

    Marketing Strategist

    COMPANY

    CVS Health

  • Name

    Michelle Clark

    Title

    Senior Director - Marketing & Business Development

    COMPANY

    G3 Enterprises

  • Name

    Rosalie Collado

    Title

    Account Management Director

    COMPANY

    KPMG LLP

  • Name

    Sarah Collins

    Title

    Marketing Analyst

    COMPANY

    Lenovo United States Inc.

  • Name

    Tom Coogan

    Title

    Consumer Strategy & Segment Marketing

    COMPANY

    Fidelity Investments

  • Name

    Sydney Cooper

    Title

    Marketing Specialist (Ecommerce)

    COMPANY

    U.S. Air Force Services Marketing

  • Name

    Nicolas Costa

    Title

    Marketing Manager

    COMPANY

    Hiscox

  • Name

    Sherry Courtney

    Title

    Senior Manager, Channel & Customer Marketing

    COMPANY

    Molson Coors Beverage Company

  • Name

    Joel Crampton

    Title

    Director, Demand Generation

    COMPANY

    DLP Capital

  • Name

    Terrence Crawford

    Title

    Project Coordinator

    COMPANY

    DemandLab

  • Name

    Michelle Crockford

    Title

     

    COMPANY

    BJs

  • Name

    Ling Cui

    Title

    Head of MMFA Marketing Analytics

    COMPANY

    Massachusetts Mutual Life Insurance Co.

  • Name

    Jasmine Dadlani

    Title

     

    COMPANY

    McKinney

  • Name

    Rinita Datta

    Title

    Director, Marketing

    COMPANY

    Cisco Systems, Inc.

  • Name

    Danielle Davis

    Title

     

    COMPANY

    BJ's Wholesale Club, Inc.

  • Name

    Oriane De Montravel

    Title

    Global Content Leader

    COMPANY

    Michelin Global

  • Name

    Joseph DeFeo

    Title

    Manager, B2B Marketing Practice

    COMPANY

    ANA

  • Name

    Mary Demoulas

    Title

    Marketing Assistant

    COMPANY

    Icelandic Provisions

  • Name

    Shalini Desai

    Title

    Director Digital Marketing

    COMPANY

    Republic Services, Inc.

  • Name

    Nicole Devlin

    Title

    SVP, Voice of the Customer Program Director

    COMPANY

    BancorpSouth

  • Name

    Lauren DeVries

    Title

    OwnBrands Marketing Manager

    COMPANY

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  • Name

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    Title

    VP Marketing

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  • Name

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    Title

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  • Name

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    Title

    Content Designer

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  • Name

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    Title

    Customer Insights

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  • Name

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    Title

    Omnichannel Patient Engagement

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  • Name

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    Title

    Integrated Campaign Strategy Manager

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  • Name

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    Title

    VP, Brand Strategy

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  • Name

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    Title

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  • Name

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  • Name

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    Mgr. Digital Experience

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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  • Name

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    Title

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  • Name

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  • Name

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    Title

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  • Name

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    Title

     

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  • Name

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    Title

    VP, Corporate Communications & Content

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Project Lead, CRM Strategy

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

    VP, Global Corporate Media Relations

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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    Title

     

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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    Title

     

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  • Name

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  • Name

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    Title

    SVP, Marketing

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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    Title

    Global CRM and Digital Experience Acceleration Lead

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  • Name

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    Marketing Lead - AI Digital Lab

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    VP Growth

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Executive Officer

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Head of Brand & Marketing

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  • Name

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    RVP, Programmatic Strategy

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Senior Analyst

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  • Name

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  • Name

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    Vice President Communications

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  • Name

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    SVP, Strategy

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

     

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  • Name

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    VP Marketing

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  • Name

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    Global Enterprise Content Strategy, Inclusion Ambassador

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Product Marketing

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

     

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    VP Member Experience & Operations

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  • Name

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    E-Commerce

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  • Name

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    Market Insights & Experience

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  • Name

    Jenny Nicholson

    Title

     

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    CX Consultant

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  • Name

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    Title

     

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  • Name

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  • Name

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    Title

    Senior Digital Strategist

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  • Name

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    Title

    Vice President Pre-Client Journey Experience, VP Client Marketing

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  • Name

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  • Name

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  • Name

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    Engagement Marketing Manager

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  • Name

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    Client Relationship Executive

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  • Name

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  • Name

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    Title

    Global Marketing Excellence & Insights Leader

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  • Name

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    Director Digital Marketing

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  • Name

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    Title

    VP, Digital Acquisitions

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  • Name

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    Title

    Integrated Marketing Senior Manager

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  • Name

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    Title

    Digital Audiences Manager

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  • Name

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  • Name

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  • Name

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    Lead, Marketing Solutions

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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    Digital Marketing Content Writer

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  • Name

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  • Name

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    Title

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  • Name

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    Title

     

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

     

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  • Name

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  • Name

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  • Name

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    Experimentation Lead

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  • Name

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    Title

    AVP, Marketing Excellence

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  • Name

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  • Name

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  • Name

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    VP Business Marketing

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Product Development & Strategy

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  • Name

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    Title

     

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  • Name

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    Title

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  • Name

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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  • Name

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    Title

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  • Name

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    Director, Global Marketing Solutions

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  • Name

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  • Name

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  • Name

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  • Name

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    Title

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  • Name

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    Title

    VP Growth Marketing

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  • Name

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    Sr Marketing Manager

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  • Name

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    PR and Media Manager, External Communications, North America

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  • Name

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    Vice President and Managing Director

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  • Name

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  • Name

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  • Name

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  • Name

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