Who Made That Decision? Automated Decision-making Technology at the Intersection of U.S. State Privacy and AI Laws

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Technology providers are developing increasingly sophisticated tools designed to improve operational efficiency on traditional human decision-making activities in marketing, smart homes, HR management and beyond. State laws, including those governing consumer privacy and AI, are starting to catch up, placing obligations on businesses that are using these automated decision-making technologies to replace, or materially contribute to, human decision-making. But the novelty and imprecise definitions lead to challenges in implementing new technology and complying with applicable laws. Listen in to learn about the nuances and special characteristics of automated decision-making technology and how to manage the associated legal obligations.